How to get your HDFC Tata Neu Infinity/Plus Credit Card Converted from First Year Free (FYF) to Life Time Free (LTF)
Subject: Request to Convert Tata Neu Infinity Credit Card to Lifetime Free
Dear HDFC Bank Customer Care,
I hope this email finds you well. I am writing to request the conversion of my HDFC Tata Neu Infinity Credit Card (ending with 1234) from the First Year Free (FYF) offer to a Lifetime Free variant. Below are the key points for your reference:
• I have been an HDFC Bank customer for a long time and have always valued the excellent services provided.
• The Tata Neu Infinity Credit Card has been actively used since its issuance, and I highly value the benefits it offers.
• Lifetime Free conversion would encourage me to continue using this card extensively and further solidify my loyalty to HDFC Bank.
• Similar Lifetime Free benefits are currently being extended to new customers, as reflected on the HDFC website and in promotional material on the Tata Neu app.
• Screenshots highlighting the Lifetime Free offer on the HDFC Bank website and the Tata Neu app are attached for your reference.
I kindly request you to consider this conversion as a gesture of goodwill, recognizing my loyalty and consistent usage of HDFC Bank’s credit products.
Thank you for your time and attention. I look forward to a positive response.
Warm regards,
Amit Chopra
Customer ID: XYZ
Registered Mobile: 9810198101
Attachments:
Screenshot from HDFC Bank website
Screenshot from Tata Neu app
Subject: Request for Reconsideration to Convert Tata Neu Infinity Credit Card to Lifetime Free
Dear HDFC Bank Customer Care,
I appreciate your earlier response regarding my request to convert my Tata Neu Infinity Credit Card (ending with 1234) to Lifetime Free. However, I kindly request you to reconsider this decision based on the following points:
• Active Usage: I have actively used this card since issuance, making it an integral part of my financial transactions.
• Loyal Customer: As a longstanding and loyal HDFC Bank customer, I value the excellent services provided by the bank.
• Market Parity: The Lifetime Free offer for new customers is a compelling proposition, and extending it to existing customers like me would enhance goodwill.
• Continued Relationship: Converting this card to Lifetime Free will encourage me to further strengthen my association with HDFC Bank.
I am genuinely interested in continuing this relationship and maximizing the benefits of this credit card. I kindly urge you to reconsider my request.
Thank you for your understanding and support.
Warm regards,
Amit Chopra
Customer ID: XYZ
Registered Mobile: 9810198101
Email ID – customerservices.cards@hdfcbank.com
HDFC Bank Support Portal – https://www.hdfcbank.com/personal/need-help/contact-us
